FAQ
Frequently Asked Questions
Q: What materials are your hoodies made of?
A: Our hoodies are made of premium quality cotton and polyester blend, ensuring they are comfortable, breathable, and durable.
What is the sizing like for your hoodies?
A: Our hoodies come in a range of sizes, from Small to 3XL. We recommend checking the size chart on our website before making a purchase to ensure the best fit.
Q: How do I care for my hoodie?
A: Our hoodies are machine washable, but we recommend washing them on a delicate cycle and hanging them to dry. Avoid using bleach or fabric softener.
Q: Can I return or exchange my hoodie if it doesn’t fit?
A: Yes, we offer a 30-day return policy for any hoodies that do not fit or meet your expectations. Please contact us for more information on how to process a return or exchange.
Q: Do you ship internationally?
A: Yes, we do ship internationally. Please contact us for more information on international shipping rates and estimated delivery times.
Q: Do you have any special deals or discounts?
A: Yes, we occasionally have special deals and discounts. Please sign up for our newsletter to stay informed about our latest promotions.
Q: What is the estimated delivery time for my hoodie?
A: Our estimated delivery time is 7-10 business days within the United States. International delivery times will vary depending on the destination country.
Q: Are your hoodies pre-shrunk?
A: Many of our hoodies are pre-shrunk to ensure they maintain their size and shape after washing. Please be sure to read the product details, as not all items are manufactured alike.
Q: Do you have a physical store where I can try on your hoodies?
A: Currently, we are only operating online, but you can always check our size chart before making a purchase to ensure the best fit.
Q: Are your hoodies unisex?
A: Yes, our hoodies are unisex, and come in a range of sizes. We have a size chart on our website that you can refer to before making a purchase.
Q: Are your hoodies suitable for outdoor activities?
A: Our hoodies are suitable for outdoor activities and will keep you warm, but please check the product's features and fabric before purchasing, as some of our hoodies are more suitable for casual wear.
Q: Do you have any hoodies available in plus sizes?
A: Yes, we do have a selection of hoodies available in plus sizes. Please check our size chart and catalog for more information.
Q: How do I track my hoodie order?
A: Once your hoodie order has been shipped, you will receive an email with a tracking number. You can use this number to track your package on the carrier's website.
Q: Can I cancel or change my hoodie order?
A: If you need to cancel or change your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that we will be able to make changes or cancellations after the order has been processed.